Learn more about RIL Ghana’s unique Brand.
This is Our Brand
We posses a Comparative Advantage with...
-
1
People
· Knowledgeable, proactive and responsible staff
· Dynamic and supportive Board
· Induction of all PUM before deployment -
2
Engagement with staff managed
· Escalation process for feedback
· Regular village meetings
· E learning platform
· RIL Cooperative & Multipurpose Society -
3
Processes
· Prompt payment of pension and tax
· Quick response to resolve client feedback
BRANDS
- Resourceful: Commitment to get back to external and internal customers on time with a solution or feedback on status of requests.
- Flexible: Priority is to offer customized services from the customer’s perspective
- Knowledgeable: Skilled and knowledgeable employees
BRAND PERSONALITY
- Honesty: Upholding moral excellence, honesty and sincerity inall interactions with everyone
- Enterprising: Can be relied on to do that which is expected and agreed. Uses initiative responsibly
- Resilience: Committed to seeing things through. Never gives up in the face of challenges.
OUR PRINCIPLES
- We conduct our business with integrity.
- We deal with employees with mutual respect and fairness, while
- demanding performance in a conducive environment.
- We are responsive and professional in dealing with customers
- Our organizational structure is informal but serious
- We are responsible to the needs of the community.
